Shipping policy

SHIPPING POLICY

All orders will be sent together on the designated shipping day:

• Manila to NCR: 1–3 days

• Luzon to Luzon: 2–5 days

• Luzon to Visayas: 3–7 days

• Luzon to Mindanao: 4–8 days

• Luzon to other islands: 5–7 days

Once your package is dispatched, a tracking number will be emailed to you.

Shipping Method: All items are shipped via J&T Express only.

Cash on Delivery (COD) Policy

A down payment is required to prevent fake, spam, or troll orders. Once the down payment is received, your order will be processed as usual.

Down Payment Structure (deductible from total order):

• ₱300 → Orders (₱1 – ₱2,499)

• ₱800 → Orders (₱2,500 – ₱5,499)

• ₱1,500 → Orders (₱5,500 – ₱8,499)

• ₱2,000 → Orders (₱8,500 – ₱10,000)

For orders above ₱10,000 please contact us first.

Note: COD shipping fees differ from the standard calculated shipping fee. A COD handling fee will also apply, depending on your order’s total value.

Example: ₱2,000 x 2.75% = ₱55 handling fee

Failed Delivery for COD Orders

If a delivery attempt fails three times, the item will be returned to us. Any future shipping will require double the previous shipping cost to cover prior attempts.

Returned COD orders due to failed delivery or refusal will require full prepayment for any subsequent reshipment. This ensures smooth order fulfillment and minimizes repeated delivery issues.